Quality Management and Process Improvement | bilgiMBA

During the course, in addition to the philosophy of quality management standards and the ways in which they are used in practice, the most important process improvement techniques such as FMEA, QFD, SPC, DOE and the like, will be discussed widely in light of actual experiences.The course aims to provide the students with a full understanding of the pros and cons of all quality management and process improvement techniques and how to use them in day to day operations of real-life business practice and aids them to preconceive the necessary infrastructure for a successful ERP and Business Intelligence in future.